When a company begins to grow, leadership has to step in and determine a path for the direction of the company. Will the culture be about the profitability? Or will the culture nurture the human relationship both inside the company and with the customer?
Founder, Danny Nicolo built his early successes on his personal involvement with customers. He provided service and guidance to them on a level they would never experience at larger lenders or financial institutions. The challenge he faced as he grew was to provide each and every new customer with the same close, personal experience. Of course, the only answer is to bring on board people who share the same passion for personal service and to create an environment that celebrates customer satisfaction over sheer profitability. #WeAreMeadowbrook
The benefits of this deeply entrenched corporate culture are evident everyday. Everyday, customers dissatisfied with other companies, or Realtors and Attorneys whose clients were denied funding for trivial reasons rely on Meadowbrook to close their loan. If you are new to Meadowbrook, we want to welcome you to our family! We can provide you home loan options and servicing for purchase, refinance, renovation, reverse mortgages, and more. If you are interested in speaking with a Meadowbrook licensed loan professional, contact us today.
Today, Meadowbrook has their own “Meadowbrook University”, schooling new hires in the human-side of lending, making sure that they garner the trust of their customers to help them fulfill goals and dreams they may never have imagined.